Last 20 Issues

Due to maintenance work, there may be restrictions on phone service.

Currently, incoming external calls in call queues may be displayed incorrectly.

The caller’s number is shown with an additional leading zero.

Example: the number 00172 1234 5678 is incorrectly displayed as 000172 1234 5678.

We are working on a solution and will inform you as soon as there are updates.

Due to maintenance work, there may be restrictions affecting telephone service.

Please switch to mobile phones wherever possible during this time.

Update: The issue in the CMS module “Translation Studio” has been resolved. Translations can once again be carried out as normal.

Original message: Since yesterday’s update, there has been an issue in the CMS module “Translation Studio”. Translations are not being written back to the CMS.

Only the automatic translation function in the DachmarkePG project is affected. All other projects and functionalities in First Spirit are working as usual.

The vendor has been notified and is working on a solution to the problem. We will notify you promptly.

The monthly CMS update will take place on Wednesday, 1 July 2026, from 07:00 to 09:00. The CMS cannot be used during this period. From 09:00 onwards, you can log in again as usual and make changes to the HM websites.

Update 29.06.226 · 16:11 hrs

The services are now available again as usual.

Update 29.06.26 · 08:45 hrs

The air conditioning was put back into operation by Building Management.

The affected services are currently being restored step by step. Please note that there may still be intermittent limitations over the course of the day.

Original notice 27.06.26 · 19:02 hrs

The failure of the air conditioning in the R Building unfortunately forces us to shut down the majority of our IT services. Please also expect restrictions and performance degradation on the other services due to reduced system performance.

Together with Building Management, we are working intensively on a solution.

We will keep you informed here about further developments.

HM Central IT regrets the inconvenience caused!

According to an announcement from LRZ, it is currently not possible to share or use calendar ICS links. Further information on this can be found on the LRZ status page: Outlook Web (OWA) limited | LRZ Service Status

Unfortunately, there are currently restrictions on access to our Moodle system. Together with our service provider, we strive to resolve the problems quickly.

The problem is under investigation.

The FAMOS building management system is currently not available. Central IT supports the colleagues of the building management in resolving the problem as quickly as possible.

Due to a failed automated security update during the night from Wednesday, 3 June to Thursday, 4 June, logging in was not possible between approximately 1:00 AM and 5:30 AM. The disruption was resolved manually and the update was rolled back.

The issue will be investigated afterwards, and configurations will be adjusted so that comparable updates are automatically rolled back in the event of an error.

The monthly CMS update will take place on Wednesday, June 3, 2026, from 07:00 to 09:00. The CMS will be unavailable during this period. From 09:00, you can log in again as usual and make changes to the HM websites.

For about an hour now we have been experiencing a network issue. We are currently working to resolve the problem. As a result, anyone who newly connects to the Q-Bau LAN will not have network access; if you are affected, please use the Wi-Fi instead. The issue is known and we are working urgently on a solution. Thank you for your understanding.

The Moodle platform is fully operational again.

Error in automatic certificate monitoring.

Due to maintenance required on short notice, moodle.hm.edu will be unavailable on 26 May from approximately 6:00 a.m. to approximately 12:00 noon.

We are working to resolve the problem as quickly as possible.

New PILOS frontend

Currently, there are intermittent disruptions affecting the mail services. Outlook and OWA may not open in some cases or may fail to synchronize new content.

We are already in contact with the LRZ to resolve the issue as quickly as possible.

The monthly CMS update will take place on Wednesday, 06.05.2026, from 07:00 to 09:00. The CMS cannot be used during this period. From 09:00 you can log in again as usual and make changes to the HM websites.