Last 20 Issues
Infrastructure problems
Disrupted – Resolved after 3h 10m
We are currently experiencing significant infrastructure issues. Our team is already working intensively on analyzing and resolving the disruptions.
Planned software upgrade on network switches
Maintenance – Resolved after 1h 0m
We are carrying out a planned software upgrade on several central network switches. The maintenance work will take place from 17:00 to 18:00.
During this period, there may be occasional brief interruptions or restrictions to the network connection.
We ask for your understanding.
Update VIMP video platform
Maintenance – Resolved after 1h 45m
VIMP is being updated to a new version. During this time, you will unfortunately not be able to upload new videos. Estimated duration from 8:30 a.m. to 10:00 a.m.
Thank you for your patience!
Restriction of website search for HM faculty websites
Disrupted – Resolved after 6h 12m
Update: The search function is working again on all pages.
Due to a system migration, the search function (site-wide search) on the HM faculty websites may be unavailable all day on August 18.
FormCycle maintenance
Maintenance – Resolved after 7h 32m
On Monday, August 17, from 4:30 PM to 4:45 PM, we will be performing maintenance on the FORMCYCLE production environment. During this time, the system will be unavailable, so no work can be carried out in FORMCYCLE.
Scheduled software upgrade on network switches
Maintenance – Resolved after 2h 0m
We will be performing a scheduled software upgrade on several core network switches. The maintenance will take place from 10:00 to 12:00.
During this period, there may be occasional brief interruptions or degradation of network connectivity.
We appreciate your understanding.
Scheduled software upgrade on network switches
Maintenance – Resolved after 2h 0m
We will be performing a scheduled software upgrade on several core network switches. Maintenance will take place from 10:00 AM to 12:00 PM.
During this period, there may be occasional brief interruptions or reduced network connectivity.
We appreciate your understanding.
Email mailbox migration to Exchange Online
Maintenance – Resolved after 10d 9h 9m
The migration to Exchange Online is currently underway. Please start using your new mailbox from now on. You can find the instructions here: https://collab.dvb.bayern/x/4Hyllg
The migration of mailbox contents will take place in the following order:
- Employees
- Functional mailboxes
- Lecturers & guests
Update 17 Aug, 11:00
The synchronization of personal and functional mailboxes is complete. Missing a mailbox? Please open a ticket with IT.
The mailboxes of lecturers and guests will follow.
Update 12 Aug, 17:00
The import of contents has begun. Please note that your profile will fill up gradually. Calendar items appear among the last entries.
Update 12 Aug, 15:00
The first mailbox contents have been provided by the LRZ and are being prepared for import.
Thank you for your patience!
SSO login impairments
Disrupted – Resolved after 10m
Update 16:55: The issue has been resolved.
Unfortunately, there are currently intermittent errors with SSO login. We are working on a fix.
Bay.FIS: Unable to log in
Disrupted – Resolved after 42m
Currently, due to an outage, it is not possible to log in via SAML or OIDC.
Do not publish modified website content during a power outage.
Maintenance – Resolved after 1d 0m
During the planned power outage from Wednesday, August 5, 4:00 p.m., to Thursday, August 6, approx. 3:00 p.m., no content will be updated on the HM websites. You can make changes to your content in the CMS during this period, but they will not be published until Thursday after 3:00 p.m.
Minimal IT operations due to a power shutdown
Down – Resolved after 23h 20m
HM IT is currently operating in minimal IT mode due to the planned power shutdown by Stadtwerke München during the period
from Wednesday, 05.08.26 at 4 p.m. to Thursday, 06.08.26 at approx. 3 p.m.
Minimal operation includes the following services:
- Authentication with university account & MFA (and thus access to external services such as Zoom, Outlook, BayernCollab & OneDrive)
- Telephony with UCware
- Door access with Salto (via token) and Zeus
- DHCP and DNS
- eduVPN
- Desigo
- Primuss
Note: During the power-off times, no IT operations will be possible at all in buildings B, E, R, and X (not even minimal operations).
At the end of September, the same restrictions will occur again. We will inform you again once the exact period has been set.
FormCycle version update
Maintenance – Resolved after 1d 22h 4m
On Friday, August 7, from 11:00 to 12:00, we will update the FORMCYCLE staging (test) environment. During this time, the system will be unavailable, so no work can be performed in FORMCYCLE.
Interruption of synchronization of functional email objects
Maintenance – Resolved after 6d 2h 34m
In preparation for the upcoming Exchange migration, no changes to functional mail objects, such as distribution lists or shared mailboxes, are currently being synchronized to the LRZ.
All changes that are currently being made will not be lost and will become active on Tuesday.
Door access using PCS readers is disrupted.
Disrupted – Ongoing
Update 07.08.26 5:30 PM:
Functionality has been restored for most of the PCS readers affected by the disruption. However, several readers in Building R are still not working.
Currently, due to a disruption, unfortunately the majority of PCS readers are out of service, which means access via them cannot be guaranteed. We are working on it and are actively seeking a solution.
Scheduled system maintenance for the Moodle learning platform
Maintenance – Resolved after 3d 0m
On 7 August 2026, extensive maintenance and cleanup work will be carried out on the Moodle learning platform. For this reason, the system will not be accessible on that day. Please take this unavailability into account in your planning. After the work is completed, expected in the evening, the system will be available again as usual.
Translation Studio CMS module outage
Disrupted – Ongoing
There is currently a disruption in the CMS module “Translation Studio.” Translations are not being transferred back into the CMS.
Only the automatic translation feature in the DachmarkePG project is affected. All other projects and functionalities in First Spirit are working as usual.
The provider has been informed and is working on a solution to the problem. We will notify you promptly.
FormCycle forms cannot be submitted
Disrupted – Resolved after 30m
Following the system update in the production environment, there is currently a disruption affecting FormCycle. Affected forms cannot be accessed at the moment, and data already entered cannot be submitted.
We are already working on a fix and will inform you immediately as soon as the issue has been resolved.
FormCycle version update
Maintenance – Resolved after 1h 1m
FormCycle forms in the production environment are expected to be unavailable until around 12:00.
Edit: The upgrade was completed successfully. FormCycle is accessible again.
Email delivery from FormCycle forms is currently disrupted.
Disrupted – Resolved after 2d 22h 45m
We are working on resolving the issue!
Update: The issue has been resolved. It was caused by an incompatible outbound email configuration after the switch to Exchange Online.