Matomo
Operational
Matomo is an open-source web analytics platform that provides detailed insights into visitor flows, user behavior, and website performance. It is operated within the organization’s own IT infrastructure, enabling data protection-compliant analyses without sharing data with third parties. Matomo tracking is integrated on all HM websites that are maintained via the FirstSpirit CMS.
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Minimal IT operations due to a power shutdown
Down – Resolved after 23h 20m
HM IT is currently operating in minimal IT mode due to the planned power shutdown by Stadtwerke München during the period
from Wednesday, 05.08.26 at 4 p.m. to Thursday, 06.08.26 at approx. 3 p.m.
Minimal operation includes the following services:
- Authentication with university account & MFA (and thus access to external services such as Zoom, Outlook, BayernCollab & OneDrive)
- Telephony with UCware
- Door access with Salto (via token) and Zeus
- DHCP and DNS
- eduVPN
- Desigo
- Primuss
Note: During the power-off times, no IT operations will be possible at all in buildings B, E, R, and X (not even minimal operations).
At the end of September, the same restrictions will occur again. We will inform you again once the exact period has been set.
Resolved: Air conditioning failure in Room R, server shutdown
Disrupted – Resolved after 1d 21h 9m
Update 29.06.226 · 16:11 hrs
The services are now available again as usual.
Update 29.06.26 · 08:45 hrs
The air conditioning was put back into operation by Building Management.
The affected services are currently being restored step by step. Please note that there may still be intermittent limitations over the course of the day.
Original notice 27.06.26 · 19:02 hrs
The failure of the air conditioning in the R Building unfortunately forces us to shut down the majority of our IT services. Please also expect restrictions and performance degradation on the other services due to reduced system performance.
Together with Building Management, we are working intensively on a solution.
We will keep you informed here about further developments.
HM Central IT regrets the inconvenience caused!
As of 4 p.m., the Matomo web analytics tool is no longer accessible.
Maintenance – Resolved after 5h 1m
The Matomo server is being migrated and will be shut down at 4 p.m. After two to four hours, Matomo should be up and running again.