Matrix
Operational
Matrix is the university’s central messaging service. It enables secure communication, chat groups, and file sharing among students, staff, and working groups.
News
Everything’s Fine!
There are currently no issues or notifications. This service is operating normally.
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Have you encountered a problem while using this service? Please notify us via our help desk.
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Do you want to open the detail page for issue ""?Resolved issues
Minimal IT operations due to a power shutdown
Down – Resolved after 23h 20m
HM IT is currently operating in minimal IT mode due to the planned power shutdown by Stadtwerke München during the period
from Wednesday, 05.08.26 at 4 p.m. to Thursday, 06.08.26 at approx. 3 p.m.
Minimal operation includes the following services:
- Authentication with university account & MFA (and thus access to external services such as Zoom, Outlook, BayernCollab & OneDrive)
- Telephony with UCware
- Door access with Salto (via token) and Zeus
- DHCP and DNS
- eduVPN
- Desigo
- Primuss
Note: During the power-off times, no IT operations will be possible at all in buildings B, E, R, and X (not even minimal operations).
At the end of September, the same restrictions will occur again. We will inform you again once the exact period has been set.
Disruption in the chat service
Disrupted – Resolved after 20h 5m
There is currently a disruption in the Element/Matrix chat service. Work is underway to resolve the problem.
UPDATE: Resolved