HAWKI
Operational
HAWKI is the AI-powered assistant tool of Munich University of Applied Sciences and provides the technical foundation for digital sovereignty. The service makes it possible to host and operate generative AI models independently of large vendors, with universities free to choose which models they want to use. HAWKI ensures cost transparency, independence from external service providers, and flexible, model-agnostic use of AI.
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Minimal IT operations due to a power shutdown
Down – Resolved after 23h 20m
HM IT is currently operating in minimal IT mode due to the planned power shutdown by Stadtwerke München during the period
from Wednesday, 05.08.26 at 4 p.m. to Thursday, 06.08.26 at approx. 3 p.m.
Minimal operation includes the following services:
- Authentication with university account & MFA (and thus access to external services such as Zoom, Outlook, BayernCollab & OneDrive)
- Telephony with UCware
- Door access with Salto (via token) and Zeus
- DHCP and DNS
- eduVPN
- Desigo
- Primuss
Note: During the power-off times, no IT operations will be possible at all in buildings B, E, R, and X (not even minimal operations).
At the end of September, the same restrictions will occur again. We will inform you again once the exact period has been set.
Resolved: Air conditioning failure in Room R, server shutdown
Disrupted – Resolved after 1d 21h 9m
Update 29.06.226 · 16:11 hrs
The services are now available again as usual.
Update 29.06.26 · 08:45 hrs
The air conditioning was put back into operation by Building Management.
The affected services are currently being restored step by step. Please note that there may still be intermittent limitations over the course of the day.
Original notice 27.06.26 · 19:02 hrs
The failure of the air conditioning in the R Building unfortunately forces us to shut down the majority of our IT services. Please also expect restrictions and performance degradation on the other services due to reduced system performance.
Together with Building Management, we are working intensively on a solution.
We will keep you informed here about further developments.
HM Central IT regrets the inconvenience caused!