Salto
Disrupted
Salto is the university’s electronic access control system. The service provides secure access to buildings and rooms for students, staff, and authorized guests.
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Have you encountered a problem while using this service? Please notify us via our help desk.
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Do you want to open the detail page for issue ""?Resolved issues
Infrastructure problems
Disrupted – Resolved after 3h 10m
We are currently experiencing significant infrastructure issues. Our team is already working intensively on analyzing and resolving the disruptions.
Restriction - Access via smartphone to the Salto locking system
Disrupted – Resolved after 1h 57m
Currently, there may be limitations when attempting to access the SALTO access control system. Users who authenticate via smartphone are affected. We are working on a solution and will keep you informed as soon as there is new information.
Digital student ID cards cannot be accessed due to a Primuss issue. werden
Disrupted – Resolved after 33m
Update 09:40: The issue has been resolved and a fix has been implemented. We are monitoring the database’s behavior and will take further measures if needed.
Original message: As a direct consequence, there may also be problems with Salto permissions linked to the digital ID.
Note: There is still one unresolved incident affecting this service (see above).