Matoma
Operational
Matoma is the university’s central mass-email and newsletter system. All faculties and departments can use it for mass emails, informational emails, or for creating newsletters.
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Have you encountered a problem while using this service? Please notify us via our help desk.
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Do you want to open the detail page for issue ""?Resolved issues
Template update Matoma
Maintenance – Resolved after 3d 11h 41m
Update: The template update has been completed. You can resume using the application as usual. You can find further information in the info email and at https://collab.dvb.bayern/x/TJ9mJ
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As part of a planned Matoma template update, the templates in all accounts will be revised and new versions will be made available.
After the update, mailings based on old templates (either from drafts or the archive) can no longer be used. All Matoma users will be informed about this separately.
During the affected period, February 23–27, please work in your Matoma account only after prior consultation with us.
Malfunction: Matoma
Disrupted – Resolved after 1h 8m
Update: The issue has been resolved. Matoma is working again as intended.
Due to an expired certificate, there is currently a disruption in the Matoma bulk email tool. Links in mailings/newsletters cannot be opened, and images in mailings and in the tool itself are not displayed.
We have already contacted the provider and hope to be able to resolve the issue soon.