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    <title>Exchange</title>
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        <title>[Disrupted]
        Synchronization errors of Apple Mail, Calendar, and Contacts with Exchange Online on macOS Online on macOS</title>
        <link>https://status.hm.edu/en/issues/2026-10-07-synchronisationsfehler-von-apple-mail-kalender-und-kontakten-mit-exchange-online-unter-macos/</link>
        <pubDate>Wed, 07 Oct 2026 15:24:00 +0200</pubDate>
        <guid>https://status.hm.edu/en/issues/2026-10-07-synchronisationsfehler-von-apple-mail-kalender-und-kontakten-mit-exchange-online-unter-macos/</guid>
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            Ongoing
          
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        <description>&lt;p&gt;Currently, in some cases, synchronization of Apple Mail, Calendar, and Contacts with Exchange Online is not possible on macOS. HM-IT is working to resolve the problem.&lt;/p&gt;
&lt;p&gt;So that you can still access Exchange Online on macOS, we recommend using Outlook for macOS: &lt;a href=&#34;https://www.microsoft.com/de-de/microsoft-365/outlook/outlook-for-mac?market=de&#34;&gt;https://www.microsoft.com/de-de/microsoft-365/outlook/outlook-for-mac?market=de&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;Background:
Apple Mail, Calendar, and Contacts use the &lt;code&gt;EWS&lt;/code&gt; protocol to connect to Exchange Online. As Microsoft had long announced, the protocol was shut down at the beginning of October. Apple has announced that with a future update to macOS 27, these apps will be switched to the Microsoft Graph interface. Apple has not yet provided a date.&lt;/p&gt;
&lt;p&gt;The use of &lt;code&gt;EWS&lt;/code&gt; can be extended manually by having administrators set up the appropriate allow list. HM-IT has taken these steps and has explicitly authorized Apple to continue using EWS.&lt;/p&gt;
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